Valeo : global automotive supplier

	- Version française - Deutsche Fassung - Ask Valeo - Sitemap

Overview
Product Families
Sustainable Development
Global relationships
Partners
Motorsports partnership
Corporate Publications

Press Releases
Press kits
Calendar
Media Library

Stock Market & Shareholders
Shareholders' Meeting 2008
Shareholders’ Meetings
Regulated Information
Financial Publications
Key Figures
Corporate Governance
Financial Calendar
Newsletter

Purchasing organization
Our strategy
Our Quality standards
Our code of ethics
Our purchasing programs
General Terms of Purchase
How to become a Valeo supplier
FAQ

Newsletter
Become a Valeo supplier
Ask Valeo

Valeo in Germany-Valeo in Argentina-Valeo in China-Aftermarket

Purchasing organization

Our strategy


		Our Quality standards
		Selection process
		Qualification system
		Continuous improvement

Our code of ethics

Our purchasing programs

General Terms of Purchase

How to become a Valeo supplier

FAQ

Our Quality standards

Continuous improvement

Valeo requires that all suppliers commit to making constant quality progress. The Supplier Quality Assurance (SQA) system is used to monitor the ongoing improvement of their performance.

Click on any step to find out more about it.

Organization of Supplier Quality Assurance:

- The Quality Progress Contract

- The QRQC attitude

- SRM: a communication tool

- Reviews of failing suppliers

The Quality Progress Contract

An individual commitment established between Valeo and the supplier.

The QRQC attitude: Quick Response Quality Control

How can we make more progress in quality? The future is decided in the field, by being in close touch with day-to-day production. Commitment from everybody is vital. Below, discover the principle of QRQC as applied by Valeo and its suppliers.

QRQC is a change of culture, of mindset.
QRQC is not a tool or a system. It is a quality culture.
Key factors for success: management commitment to the change of culture.
The key question: What did you improve yesterday?
Why QRQC? QRQC improves responsiveness and efficiency in problem-solving.
How? By defining priorities and assigning responsibilities.

QRQC is based on "San Gen Shugi". What is "San Gen Shugi"?

San Gen Shugi is a Japanese expression meaning "the three reals":

Gen-ba: the real place
Gen-butsu: the real part
Gen-jitsu: reality

How does one achieve success? By applying QRQC principles in the field each day, and by learning from experience in the field: NO IMAGINATION, JUST FACTS.

Supplier Relationship Management (SRM): a communication tool

SRM is an extranet portal that enables Valeo to better integrate suppliers in its processes. Two modules are currently available: IMS, or Incident Management System, and Scorecard (performance follow-up).

The goal of IMS is to provide a rapid, definitive solution to a quality problem. IMS comprises three main steps based on the QRQC approach:

Within 24 hours

Within five days

Within ten days

Implementation of an immediate contingency plan, to secure Valeo customers and Valeo plants.

Analysis of the root cause of the incident and the reason why this cause was not detected. Definition of an appropriate corrective action plan.

Implementation of the corrective actions and verification of their effectiveness, and systematic adoption of these actions in order to avoid any recurrence.

IMS is a tool shared by all our sites and all our suppliers. It enables efficient collaboration and the effective management of quality incidents in production.

Reviews of failing suppliers

The Quality Progress commitment made by failing suppliers is regularly reviewed by the management of both companies.

>The Convergence program

>The e@SI program

>The Scorecards

Home > Suppliers > Our Quality standards > Continuous improvement

Are you already a Valeo supplier? Click here to access the SRM extranet.