Operational Excellence

At Valeo, operational excellence is a core value applied in all our development and production sites, and reflects our commitment to total customer satisfaction.
Our aim is simple: to be the preferred partner of automakers by delivering innovative technology at the best cost and world-class production quality standards, while also achieving sustainable and profitable growth.

The 5 Axes methodology is the cornerstone of the Group’s operating culture.

Chief Executive Officer of Valeo

Christophe Périllat

The 5 Axes Methodology and Schema

We use a “5 Axes” methodology to ensure operational excellence and customer satisfaction. This system is rigorously implemented at all of our development and production sites around the world.

Click on each of the 5 Axes above to learn more about each.

The 5 Axes For customer satisfaction

Total Quality

Production System

Supplier Integration

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Employee Engagement

Product Development

Total Quality

To meet customer expectations in terms of product and service quality, everyone, employees and suppliers, must deliver total quality.

Production System

Valeo has developed its own production system which implements a set of methods, tools and state-of-the-art production processes within a working environment that promotes quality, performance and employee motivation.

Supplier Integration

In order to deliver the highest quality products and services while remaining competitive, Valeo has set up a supplier base integrating the most efficient suppliers in terms of innovation, quality, cost, delivery and risk management.

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Employee Engagement

Valeo aims to create a workplace that provides the finest employee experience for our people. We are convinced that operational excellence can only be achieved with the ongoing commitment of all employees.

Product Development

To develop its products and systems, Valeo’s highly qualified Research and Development teams work within an optimal organizational structure that combines professional skills and product expertise with first-rate methodology and best-in-class project management tools aimed at ensuring product robustness and competitiveness.

Operational excellence

Did you know?

In 2019, Valeo received 66 quality distinctions from customers worldwide.