At Valeo, operational excellence is a core value applied in all our development and production sites, and reflects our commitment to total customer satisfaction. Our aim is simple: to be the preferred partner of automakers by delivering innovative technology at the best costs and world-class production quality standards, while also achieving sustainable and profitable growth.
Everyone, whatever their level, is at the service of our customers.
The 5 Axes Methodology and Schema
We use a “5 Axes” methodology to ensure operational excellence and customer satisfaction. This system is rigorously implemented at all of our development and production sites around the world.
Click on each of the the 5 Axes above to learn more about each.
The 5 Axes
For customer satisfaction
- Total Quality
- Valeo Production System (VPS)
- Supplier Integration
- Involvement of Personnel
- Product Development
To meet customer expectations in terms of product and service quality, everyone, employees and suppliers, must deliver total quality.
Valeo Production System (VPS)
Valeo has developed its own production system which implements a set of methods, tools and state-of-the-art production processes within a working environment that promotes quality, performance and employee motivation.
In order to deliver the highest quality products and services while remaining competitive, Valeo has set up a supplier base integrating the most efficient suppliers in terms of innovation, quality, cost, delivery and risk management.
Involvement of Personnel
Operational excellence cannot be achieved without the ongoing commitment of all of the Group's employees. Valeo therefore implements processes aimed at creating a safe working environment that fosters employee well-being.
To develop its products and systems, Valeo’s highly qualified Research and Development teams work within an optimal organizational structure that combines professional skills and product expertise with first‑rate methodology and best-in-class project management tools aimed at ensuring product robustness and competitiveness.